Data Controller

Craig Noble

Collected Personal Data

Personal information is any information that tells us something about you. This could include information such as your name, contact details, date of birth, medical information and bank account details.

Purpose of collecting data

This notice explains how How Green Electrical Services Ltd is a controller for the personal information that it collects and uses about you.  Any reference in this privacy notice to you or your refers to anyone whose personal information we process.

This privacy notice is to inform you about:

What personal information is;

How we collect your personal information;

The types of personal information we collect;

How we use your personal information;

The legal basis for processing your personal information;

What will happen if you do not provide the information we request;

How we share your personal information;

How we keep your personal information secure;

What will happen if you email us;

Overseas transfers of your personal data;

Your rights in relation to your personal data;

How to make complaints in relation to your personal data; and

How to contact us.

Any references to personal information in this privacy notice will include all personal data, and where relevant, special categories of personal data.

We will treat all your personal information in accordance with data protection legislation and your personal information may only be shared with others in accordance with this privacy notice.

This notice does not form part of any contract to provide services. We keep this privacy notice up to date, so if there are any changes to the way in which your personal information is used this privacy notice will be updated.

What is personal information?

Personal information is any information that tells us something about you. This could include information such as your name, contact details, date of birth, medical information and bank account details.

How do we collect personal information?

We collect personal information about you from various sources including:

– when you provide information on our website;

– from you when you contact us directly by telephone, email or letter;

– information which is provided to us by you or your legal advisors and/or managing agents.

– when we contact you during our relationship with you;

– when we enter into a contract with you either as a contractor or a consultant to provide a service to our company.

 What information do we collect?  

We collect the following categories of information about you:

When you visit our website:

– technical information about how you use our website, such as the pages that you visit, how long you stay on the website and links that you click on.

When you contact any member of the company by telephone, email or post:

– personal contact details such as name, title, address, telephone number and personal email addresses.

How do we use your information?

We use your information for the following purposes:

When we collect information about your visits to our website:

– To help us to improve our website.

When you contact any member of the company by telephone, email or post:

– to develop, improve and market our services.

What is the legal basis that permits us to use your information?

Under data protection legislation we are only permitted to use your personal information if we have a legal basis for doing so as set out in the data protection legislation. We rely on the following legal bases to use your information:

– Where we need information to perform the contract we have entered into with you.

– Where we need to comply with a legal obligation.

– Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

– Where it is in your vital interests (for example, in a medical emergency).

– In limited circumstances with your explicit consent, in which case we will explain the purpose for which the information will be used at the point where we ask for your consent.

– Where we need to use this information for the purposes of a legal claim.

– Where the processing is necessary for a reason of public interest, in which case we will explain what this interest is when we collect or make use of the data.

– Where it is in your or another person’s vital interests (for example in a medical emergency).

– Where you have made the information publicly available.

.What happens if you do not provide information that we request?

We need some of your personal information in order to perform and administer our contract with you and to comply with our legal obligations. For example, we need information about your identity to satisfy our money laundering obligations..

Where information is needed for these purposes if you do not provide it we will not be able to perform our contract with you and may not be able to continue with our relationship. We explain when this is the case at the point where we collect information from you.

How do we share your information?

We share your personal information in the following ways:

– any referencing agencies who will confirm the information you have provided;

– third party services providers that we use to help us deliver our services and meet our legal obligations, including advisers, consultants and IT suppliers;

– we may share personal information with our regulators, governmental or quasi-governmental organisations, law enforcement authorities and with courts, tribunals and arbitrators in order to comply with our regulatory and legal obligations;

Where we share your personal information with third parties we ensure that we have appropriate measures in place to safeguard your personal information and to ensure that it is solely used for legitimate purposes in line with this privacy notice.

How do we keep your information secure?

We take the following measures to keep your personal data secure:

– we store electronically held data on local drives and shared folders that are access controlled by our IT team to restrict access to the appropriate personnel; and

– our IT systems have firewalls and appropriate security measures in place.

We ensure access to personal information is restricted to employees on a need to know basis.

Your rights in relation to your information

You have a number of rights in relation to your personal information, these include the right to:

– be informed about how we use your personal information;

– obtain access to your personal information that we hold;

– request that your personal information is corrected if you believe it is incorrect, incomplete or inaccurate;

– request that we erase your personal information in the following circumstances:

– if How Green Electrical Services Ltd is continuing to process personal data beyond the period when it is necessary to do so for the purpose for which it was originally collected;

– if How Green Electrical Services Ltd is relying on consent as the legal basis for processing and you withdraw consent;

– if How Green Electrical Services Ltd is relying on legitimate interest as the legal basis for processing and you object to this processing and there is no overriding compelling ground which enables us to continue with the processing;

– if the personal data has been processed unlawfully (i.e. in breach of the requirements of the data protection legislation); or

– if it is necessary to delete the personal data to comply with a legal obligation;

– ask us to restrict our data processing activities where you consider that:

– personal information is inaccurate;

– our processing of your personal information is unlawful;

– where we no longer need the personal information but you require us to keep it to enable you to establish, exercise or defend a legal claim;

-where you have raised an objection to our use of your personal information;

– request a copy of certain personal information that you have provided to us in a commonly used electronic format. This right relates to personal information that you have provided to us that we need in order to perform our agreement with you and personal information where we are relying on consent to process your personal information;

– object to our processing of your personal information where we are relying on legitimate interests or exercise of a public interest task to make the processing lawful. If you raise an objection we will carry out an assessment to determine whether we have an overriding legitimate basis which entitles us to continue to process your personal information;

– not be subject to automated decisions which produce legal effects or which could have a similarly significant effect on you.

If you would like to exercise any of your rights or find out more, please contact the Finance Director at Cadogan’s offices. The table at the end of this notice provides more detail about the information that we use, the legal basis that we rely on in each case and your rights.

Complaints

If you have any complaints about the way we use your personal information please email: office@how-green.co.uk . If we cannot resolve your complaint, you have the right to complain to the data protection authority in your country (the Information Commissioner in the UK).